Wellbeing for CARERS: a pilot study exploring feasibility and acceptability of an SMS-based program

Background: Raising a child with special healthcare needs introduces new challenges and demands for parents. Past research has demonstrated that psychological interventions can assist parents in developing successful coping techniques to decrease their levels of stress associated with caring for a child with extra needs. However, accessing face-to-face clinic-based psychological interventions can be challenging. Limited research has been conducted on providing eHealth options such as SMS messages to increase the wellbeing of parents of children with special healthcare needs. Methods: The current study was designed to measure the acceptability and feasibility of an eight-week SMS-based program, Wellbeing for CARERS. Fifty-four parents of children with special healthcare needs received five weekly SMS text messages, including weekly mood checks, and links to resources and tips for improving wellbeing. Acceptability was measured by user experience, the appropriateness of the program, and useability of the program, while feasibility was measured by participant enjoyment, and recruitment and attrition rates. Results: Participants found the program to be helpful and relevant for parents of children with special healthcare needs. Parents found the program easy to use, with positive feedback provided on the use of SMS messages. Conclusion: SMS-based programs are deemed acceptable and feasible in supporting the wellbeing of parents of children with special healthcare needs.