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Improving post-disaster housing reconstruction outcomes in the global south: a framework for achieving greater beneficiary satisfaction through effective community consultation

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posted on 2025-05-09, 00:34 authored by Troy Capell, Khondkar AhmedKhondkar Ahmed
The purpose of this paper was to examine the community consultation practices carried out by implementing agencies when managing post-disaster housing reconstruction (PDHR) projects, identify the obstacles they face, and evaluate the effect these obstacles have on the quality of information obtained in relation to achieving a high level of beneficiary satisfaction. The aim was to develop a framework for community consultation in PDHR, which ensures that the needs of beneficiaries are more accurately reflected in the housing produced. A qualitative research methodology was adopted with data first being obtained through a literature review of relevant publications and implementing agency reports as a means of establishing common themes among community consultation practices and identifying indicators that influence beneficiary satisfaction. This was followed by a case study analysis to further an understanding of how these indicators were affected by the community consultation practices undertaken in a real-world context. The results of the research indicate that community consultation often forms a central role in the planning and delivery of PDHR projects, however, despite the implementing agencies' best intentions, there are often obstacles that prevent the process from achieving the desired result. The community consultation framework proposed here has been developed to address the identified obstacles with the aim of ensuring that beneficiary requirements are included in housing design as a means of improving the level of beneficiary satisfaction in the housing provided.

History

Journal title

Buildings

Volume

11

Issue

4

Article number

145

Publisher

MDPI AG

Language

  • en, English

College/Research Centre

College of Engineering, Science and Environment

School

School of Architecture and Built Environment

Rights statement

© 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).