This paper presents the construction of the enterprise service bus architecture in data processing resources for a big data decision-making system for the City Hall in Gdansk. The first part presents the key processes of bus developing: the installation of developing
environment, the database connection, the flow mechanism and data presentation. Developing processes were supported by models: KPI (Key Processes Identifier) and SOP (Simple Operating Procedures) (also connected to the bus). The summary indicates the problems of the bus construction, especially processes of routing, conversion, and handling events.