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New approach on creating shared value in corporate social responsibility: effective engagement with Indigenous stakeholders for community empowerment

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conference contribution
posted on 2025-05-08, 19:27 authored by Gabrielle McGinnis, Tamara YoungTamara Young, Mark HarveyMark Harvey
Corporate social responsibility (CSR) to manage environmental, social and economic impacts has been widely researched in tourism. CSR in tourism can make a contribution to sustainability, but the key to sustainable development is the inclusion of local communities in the planning and development processes. Huang, Botterill & Jones (2006) claim that ‘a socially responsible tourism organisation will fully consider what impacts on communities and the environment will result from…better balancing the needs of all stakeholders.’ (p.1). However, as Gilberthorpe & Banks (2012) argue, ‘the rise in CSR has meant safer technologies and better stakeholder engagement…there is little evidence of any real socio-economic development at the grassroots.’(p.185). There is criticism of the lack of non-western, local perspectives in tourism planning and management, and of poor delivery of CSR in practice (Alessandri, Black & Jackson, 2011; Filimonau, 2016; Gilberthorpe & Banks, 2012; Nunkoo, Smith, & Ramkissoon, 2013; Visser, 2014). Limitations on stakeholder engagement are central to these concerns as are the various research approaches that can be used for engagement.

History

Source title

Think Tank XVI: Proceedings

Name of conference

Think Tank XVI: Corporate Responsibility in Tourism - Standards, Practices and Policies

Location

Berlin, Germany

Start date

2016-07-11

End date

2016-07-15

Publisher

Building Excellence in Sustainable Tourism Education Network (BESTEN)

Place published

Berlin, Germany

Language

  • en, English

College/Research Centre

Faculty of Education and Arts

School

School of Humanities and Social Science

Rights statement

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives License.

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