A work service model of the ubiquitous office

In recent years, office environments adopt ubiquitous computing with a focus on collaboration and mobile communication to promote real-time enterprises. Within this context, this study deals with a significant issue on the ubiquitous office environments by understanding human behaviours and works. We propose a ubiquitous office model considering the correlation between ubiquitous computing technologies and work services in the office. Two attributes are focused, collaboration and mobility, as identifier for categorizing the work types. The classic types of work services have variations in the amount of communication and the proportion of working outside of the office. The proposed work service model includes territorial and non-territorial services for the ubiquitous office to enable workers in and out of the office to interact with each other. The findings in this paper would be a theoretical basis for embodying the intelligent office which supports office works efficiently and effectively.