Tourist behaviour, vandalism and stakeholder responses.

This chapter is concerned with visitor impacts at tourist attraction sites, exploring tourist behaviours, vandalism and related stakeholder responses. The first section of the chapter clarifies the meaning of the term vandalism in a tourism context, provides a condensed literature review of the costs involved, and discusses the importance of considering a diversity of stakeholder views in managing the outcomes. The main part of the chapter provides empirical data from a South-East Asian context, addressing the way stakeholders view and seek to manage environmental impacts at attractions. Both the seriousness of the problem and methods for controlling environmental site damage are considered. Stakeholders at a total of 22 sites in Singapore and Bangkok were sampled as part of the framework for the research effort. A concluding section of the chapter draws broader and generic conclusions about limiting site damage at such tourist features.